Welcome to ZeroBill Solutions. These Terms and Conditions outline the rules and guidelines for using our website, services, and products. By accessing or purchasing from ZeroBill, you agree to these terms. Please read them carefully.
Acceptance of Terms
By using our website or purchasing from us, you confirm that you are at least 18 years old or have legal consent from a guardian.
Products and Services
ZeroBill provides innovative renewable energy solutions, including wind, solar, and hybrid energy systems. Our website lists product details, specifications, and images to help customers make informed choices. While we make every effort to ensure accuracy, we cannot guarantee that all information is always error-free, complete, or up to date.
Product prices are subject to change without prior notice. If a change occurs after you place an order, we will inform you before processing. In cases where a product is listed at an incorrect price or contains inaccurate details, ZeroBill reserves the right to refuse or cancel any orders placed for that item.
Orders and Payments
- Placing an order on our website or directly with our team constitutes a purchase agreement.
- All payments must be made in full before processing and delivery.
- We reserve the right to cancel or refuse an order if payment is not verified or in cases of suspected fraud.
Shipping and Delivery
- Orders are typically processed within 5–7 business days and delivered within 10–15 business days.
- Delivery timelines may vary depending on your location and external conditions.
- For more details, please refer to our Shipping Policy.
Returns and Refunds
- We accept returns and process refunds as per our Return & Refund Policy.
- Return Period: Items must be returned within 14 days of delivery.
- Condition of Returned Items: Must be unused, in original packaging, and in resalable condition.
- Refund Process: Refunds are processed within 5–10 business days after inspection of returned items.
- Non-Returnable Items: Customized, clearance, or final-sale items cannot be returned.
- Damaged/Defective Items: Must be reported within 14 days of delivery for replacement or refund.
Use of Website
- You agree not to misuse the website for unlawful purposes.
- Unauthorized copying, modifying, or distributing content from the site is prohibited.
- All intellectual property, including logos, product names, and designs, belongs to ZeroBill.
Limitation of Liability
- ZeroBill is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
- While we provide energy-efficient solutions, actual performance may vary depending on environmental and installation conditions.
Privacy Policy
- Your personal information is collected and used in accordance with our Privacy Policy.
- We are committed to protecting your data and using it only for legitimate business purposes.
Changes to Terms
ZeroBill may update or change these Terms and Conditions at any time. Changes will be effective immediately once posted on our website.
Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Pune, Maharashtra.
Contact Us
For questions or concerns about these Terms and Conditions, you can reach us at:
ZeroBill Solutions Customer Care
📍 BDL-E, FN-703,
Relicon Garden Grove SN-39/15B & 16,
AMBBK, Ambegaon BK NA,
Pune, Maharashtra 411046
📧 sales@zerobill.in
📞 +91 – 83108-72248